VI Forum Outsourcingu i II Konferencja ABSL - PROGRAM

8.30 – 9.00 

Registration

9.00 – 9.20 

Official welcome

Importance of the business service sector for Polish economy

9.20 – 9.40

Business Service Sector in Poland - presentation

• Shared service centers, Business Service Sector and R&D centers in Poland
• Business Outlook – Poland on the global map of information and business services
• Sector investment dynamics
• Risks and opportunities for sector growth

• Marek Grodziński, Centre Director, Capgemini BPO Poland/Management Board Member, Capgemini Polska Sp. z o.o./Vice-President of the Management Board, ABSL

9.40 – 10.15

Effective support for existing investments and grants for new investments -presentation

• Available incentives
• Effectiveness of existing incentive models
• Projected changes and key risks associated

• Maciej Prusinowski Business Analysis & Projects Manager, HP Global Business Services – Europe, Middle East & Africa
• Łukasz Karpiesiuk, Tax Advisor, Baker & McKenzie
• Iwona Chojnowska – Haponik, Foreign Investment Department Director, Polish Information and Foreign Investment Agency

10.15 – 10.40

Effective central administration support for the investment process

• Rafał Baniak, Under-Secretary of State, Ministry of Economy
• Sławomir Majman, President, Polish Information and Foreign Investment

     Agency

10.40 – 11.00

Coffee break/networking

Advanced business services

11.00 – 11.30

The future of advanced business services and investment opportunities for Poland - presentation

• Global growth and location trends
• Advantages of Poland as the investment location of choice

• Peter Peters, Principal, McKinsey & Company

11.30 – 11.50

Knowledge, opportunity or challenge of “Eastern Poland” to strengthen the Polish position as a leader of business services in Central Europe – Special Guest presentation

• Grzegorz Napieralski, Chairman of the Democratic Left Alliance(SLD)

11.50 – 12.40 

Case Studies of advanced business services in Poland and major challenges impacting their growth - panel discussion

Moderator: Krystian Bestry, AVP and European Delivery Head, Infosys BPO/Vice-President of the Management Board, ABSL

• Jacek Levernes, Vice-President, HP Global Business Services – Europe, Middle East and Africa (EMEA)/President of the Management Board, ABSL
• Marek Grodziński, Centre Director, CapGemini BPO Poland/Management Board Memeber, Capgemini Polska Sp. z o.o./Vice-President of the Management Board, ABSL
• Adam Sikorski, Managing Director, Thomson Reuters
• Małgorzata Jasińska, Corporate Accounts Director, Hays Poland

12.40 – 13.30

Lunch

Development of the Outsourcing market in Poland

13.30 – 13.50

 13.50 – 14.45

“SouthWestern - key factors for successful BPO delivery” - presentation

• David Kelly – Chief Commercial Officer, SouthWestern Ltd.

Barriers to outsourcing in Poland from a corporation perspective - panel discussion

• Main barriers to implementation of outsourcing solutions
• How to develop customer awareness in the business service sector
• Benefits from implementation of outsourcing processes in corporations
• Global trends in outsourcing

Moderator: Robert Seges, Vice-Director, Polish Information and Investment Agency

• Marek Rosiński, Partner, Baker & McKenzie
• Konrad Rochalski, President of the Board, Outsourcing Experts
• Leszek Pomorski, President of the Board, Polish Vehicle Rental and Leasing

     Association

• Iwona Lewandowska, President of the Board , Płocki Industrial and

     Technological Park

• Alicja Skiba – Walczak, Branch Manager, Kelly Services Poland

14.45 – 15.05 

Conditions for the development of innovative business services sector in Poland 2030 –Guest of Honor presentation

• Michał Boni, Minister - Member of the Council of Ministers

15.05 – 15.20

Coffee break/networking

Business for city – City for business

15.20 – 15.40 

Key decision-making factors relating to the selection of a service center location - presentation

• Jolanta Jaworska, Governmental Programs Manager, IBM/Vice-President of the Management Board, ABSL

15.40 – 15.55

Role of local governments in the support of investments in the service sector – presentation

• Monika Piątkowska, Plenipotentiary of the Mayor, City of Cracow

15.55 – 16.45 

Main drive for investors: how to win and maintain investors? A proposal of financial/ investment support in specific Polish cities - panel discussion

Moderators: Paweł Panczyj, Advisor, Ernst & Young Business Advisory Services
 Jolanta Jaworska, Governmental Programs Manager, IBM/Vice-President 
 of the Management Board, ABSL

• Marek Cieślak, Vice-President, City Of Łódź
• Arkadiusz Wiśniewski, Vice-President, City Of Opole
• Marcin Przyłębski, Head of Investor Relations Department, Poznan City Hall
• Krzysztof Misiak, Senior Negotiator, Cushman & Wakefield

16.45 – 16.55

ABSL Excellence Awards

16.55 - 17.10

Summary of the conference and plans for future

17.10

Cocktail Party